New Tax Analyst 6 Job in Bloomington, IN!
Position Title: Tax Analyst 6

Position Number: 346232

Location: Bloomington, IN 47403

Position Type: Long Term Contract

Required Skill Set:

Customer Service, Data Entry, Microsoft Office, Verbal Communication, Written Communication

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Tax Analyst 6
Location: Bloomington, IN 46203
Duration: 10/05/2021
Hours: 8:00AM- 4:30PM
Client Posting ID:75719

Purpose of Position/Summary:
The general purpose of this position is to respond to customer tax inquiries by phone in an efficient and effective manner with the highest level of customer focus. Employee works to ensure the highest level of customer focus, with a strong commitment to the taxpayers of Indiana through continuous, innovative methods to increase accuracy, efficiency and productivity in all areas of departmental operations and tax administration.
Essential Duties/Responsibilities:
Customer Service Specialist job duties may include:
-Provides professional assistance to customers by telephone and in person instructing and furnishing information regarding various tax types (sales, withholding, income, food and beverage) administered and collected by the agency
-Interprets and applies tax laws, rules and regulations in identifying and resolving tax problems
-Access specific internal processing system to perform account and financial maintenance related to liabilities, payments and payment arrangements
- Access specific internal processing system to view and explain tax returns and verify and process payments, credits and deductions claimed on various tax returns
- Processes payments for a variety of tax types via electronic processing system
- Processes payments and completes daily funds reconciliation and bank deposit
-Responds to various customer inquiries and performs related duties as assigned
- Prioritizing workflow for customer needs and efficiency. Ability to recognize priorities and adjust when needed.
- Willingness to grow and learn, to work independently after training, and to deliver excellent customer service.
- Position offers personal development opportunities. Future duties could include training and coaching of new hires and facilitating effective functioning of the office when direct supervisor is out of the office.
Job Requirements:
-Ability to provide high level customer service by telephone, in person or in writing
-Ability to communicate professionally using correct grammar, spelling and punctuation
-Ability to apply and understand ethics and confidentiality laws
-Ability to discuss and provide resolution to customer inquiries using best in class customer service methods
-Ability to analyze and problem solve using various resources
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
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