New Customer Service Rep Job in Waltham, MA!
Position Title: Customer Service Rep

Position Number: 340684

Location: Waltham, MA 02451

Position Type: Temporary

Required Skill Set:

Call Center, Customer Service

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Start: 6/22/2020
End: 10/31/2020
Positions: 15
Hours: Monday - Friday 830AM - 530PM
Location: Waltham MA 02451

Job Title- Customer Service Representatives

Survey calls will involve collecting data points on long-term care costs using a script provided.

· Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.

· Also may require research skills to troubleshoot customer problems.

· Customers may be internal or external with requests of varying degrees of complexity.

· Must have strong interpersonal, customer service and communication skills.

· Ability to make 200+ calls a day

· Basic data entry skills and familiarity with Microsoft Office, particularly Outlook

· Must have strong interpersonal, customer service and communication skills

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
  • 21 office locations across the U.S.
  • 130+ Customers; corporations and government agencies
  • Employee Oriented Company
  • Challenging Assignments across the U.S.
  • Continuous Professional Development
  • Challenging, Exciting and Professional Atmosphere
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