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New Customer Service Rep Job in Anchorage, AK!
Client Position Title: Customer Service Rep

Position Number: 319304

Location: Anchorage, AK

Desired Skill Set:

Call Center, Customer Service, Multitask, Sales

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Title: Customer Service Rep
Start Date: 8/1/2019
Duration: 3 Months
Location: Anchorage, AK 99503

Primary Responsibilities:
• Handle high volume of external inbound customer and sales agent inquiries.
• Communicates product features and benefits and contract provision details.
• Ability to handle most customer interactions independently.
• Ability to explain basic information in functional area.
• Maintains satisfactory level of key performance indicators according to departmental requirements.

• Associates, or Bachelor’s degree preferred, or equivalent years of related experience Minimum 2 years of customer service and/or call center experience required Accountable, ethical, good decision-making ability Strong written and verbal communication skills required Excellent computer skills and ability to multitask.

Training & Development:
• Customer Service Representatives undergo a comprehensive training program to learn about the insurance industry, product and policy provisions and transaction processing.
• Coaching and feedback is provided to help you gain the necessary skills to be successful.

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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