New Customer service Representative - Tech Support Job in Work at Home!
Position Title: Customer service Representative - Tech Support

Position Number: 342092

Location: Work at Home 99999

Position Type: Permanent

Required Skill Set:

Customer Service, Technical, Typing

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title – Customer service Representative – Tech Support
Location - Remote


Responsibilities :
• Troubleshoot equipment and system problems, while providing world class customer & technical support.
• Resolve customer inquiries, questions, issues and follow up.
• Appropriately communicate with upset customers to resolve their inquiries.
• Problem solve to determine why, how and what steps or procedures are required to help customers resolve issues on the first call.
• Enters data from customers into various software programs.
• Work under pressure, plan, meet deadlines and be accountable.
• Organizational skills, Technical expertise, Leadership and Time management.
• Participate in additional training courses when needed.
• Position will require inbound and outbound calls (if the call drops).
Requirements :
• Over 18 years of age
• Ability to type 30 wpm
• High School Graduate or GED
• Availability to work various shifts
• Proficiency with desktop computer system and Internet skills
• Proven oral & written communication skills
• Provide a professional and quiet workspace

Client Provides:
• iMac- Full set up
• Keyboard
• Mouse
• Headset
• Dial pad

You will need to provide:
• Dedicated landline
• Internet connection
• Quiet professional work space
      #CBRose#

     
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
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  • 130+ Customers; corporations and government agencies
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