New Customer Service Representative Job in Work at Home!
Position Title: Customer Service Representative

Position Number: 342645

Location: Work at Home 99999

Position Type: Temporary

Required Skill Set:

Customer Service, Typing, Verbal Communication, Written Communication

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Client Name : Teleperformance
Job Title : Customer Service Representative
Start Date : 7/20

· Training is M-F from 9am-6:00pm EST
· Production schedules are given out at the end of training

Internet Connection Requirements :
• 12.0 Mbps download
• 1.0 Mbps upload
• Pings less than 50 ms
• Satellite, wireless and dial-up ISP’s are not allowed
• You can test this at www.speedtest.net
Quiet Work Space
• Must be free from ANY background noise and/or
distractions
• A quiet and Professional work space. (no dogs,
chiming clocks, children, alarms, etc.)
• Cell phones are PROHIBITED in your work space
during scheduled hours

Job Description:

Your Responsibilities
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers
Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
What We''re Looking for
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Compassionate customer service mindset
Ability to interact with various types of customers
      #CBRose#

     
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
  • 21 office locations across the U.S.
  • 130+ Customers; corporations and government agencies
  • Employee Oriented Company
  • Challenging Assignments across the U.S.
  • Continuous Professional Development
  • Challenging, Exciting and Professional Atmosphere
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