New Customer Support / Contract-Credit Specialist Job in Rochester, NY!
Position Title: Customer Support / Contract-Credit Specialist

Position Number: 340673

Location: Rochester, NY 14611

Position Type: Temporary

Required Skill Set:

Communications, Data Entry, Microsoft Outlook, Multitask

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Customer Support / Contract-Credit Specialist
Location: Rochester, NY 14611
Duration: 3 years

Overall Purpose:
Receive and manage incoming customer orders. Responsible for Contract, Master Agreement & Custom Pricing verification, OTIS order entry for all services and effectively manage and resolve all order jeopardies. Responsible for submitting orders to Client for Credit assessment, Security Deposit verification, and processing refund requests. Responsible for effective communication, participates on conference calls and email communication regarding orders with Sales Channel, Customers, Internal Departments and/or Client to resolve issues/answer questions. Must maintain order intervals and adhere to the Sarbanes-Oxley rules and guidelines. Must be proactive and diligent in identifying problems, obtaining resolution, and effective follow up in order to complete an order successfully. Must be detail oriented and have strong organizational and proof-reading skills, as well as the ability to multi-task efficiently.

Top Skills:
1. Excellent Data Entry Skills
2. Ability to Multi-task, Attention to detail & Great follow up Skills
3. Contract Proofreading Skills
4. Strong Outlook Skills
5. Strong Communication & Teamwork Skills

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
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  • 130+ Customers; corporations and government agencies
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