New Dispatcher Job in Saint Louis, MO!
Position Title: Dispatcher

Position Number: 339915

Location: Saint Louis, MO 63101

Position Type: Temporary

Required Skill Set:

Dispatch, Phone

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Dispatcher
Estimated Assignment: 6 Months - 12 Months

Summary

Client is seeking a Dispatcher. This position will be responsible for dispatching emergency and non-emergency orders to operations personnel in a prompt and efficient manner.
The manager would prefer someone with dispatching experience and needs someone with strong customer service experience. Work history of a call center environment is good. The manager does not like it when the candidate does not stay very long at jobs.

Duties and Responsibilities
• Receive and respond to a variety of emergency and non-emergency calls in such a way to facilitate the shortest possible response time.
• Provide gas safe policy instructions on emergency calls.
• Monitor and operate a virtual phone application.
• Ask vital questions to gain a clear understanding of the caller''s situation as to resolve the issue, provide information and dispatcher emergency services.
• Utilize effective written and verbal communication skills to relay pertinent information to emergency services by way of phone and special instructions on field activities.
• Notify various operations departments of specific situations in accordance with a Central Dispatching Notification schedule.
• Develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and Supervisors.
• Work spike meter reading report.
• Use sound judgment and decision-making skills to evaluate situations, establish priorities, and obtain efficient, safe and quality resolutions.
• All other duties as assigned

Essential Characteristics and Competencies
• Ability to lead by example in support of the Company''s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual''s unique skills and perspectives
• Ability to work under pressure and meet tight deadlines
• Ability to adapt in a fast-moving and changing culture
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
• Ability to work independently and manage time effectively in order to meet individual goals and deadlines
• Ability to work as part of a team and display a positive attitude for this dynamic environment
• Ability to demonstrate flexibility and operate as a team player to meet shared goals.

Supervisory Responsibilities
Required Education (certifications, licenses)
• High school diploma/GED
• Bachelor''s degree preferred

Required knowledge, skill and abilities
• Previous dispatching experience preferred
• Experience with Viryanet ServiceHub or G4 preferred
• Experience with CC&B preferred
      #CBRose#

     
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
  • 21 office locations across the U.S.
  • 130+ Customers; corporations and government agencies
  • Employee Oriented Company
  • Challenging Assignments across the U.S.
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  • Challenging, Exciting and Professional Atmosphere
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