New Employee Service Center Staff Job in Lake Forest, IL!
Position Title: Employee Service Center Staff

Position Number: 343680

Location: Lake Forest, IL 60045

Position Type: Long Term Contract

Required Skill Set:

Administrative, Human Resources, Mail

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Employee Service Center Staff
Duration: 08/10/2020 - 02/01/2021
Location: Lake Forest, IL 60045

Major purpose:
Provide operational excellence and transactional support for HR programs and processes. Collaborate with internal business partners to provide a wide range of support to team members and execute office procedures and processes to meet business objectives, while maintaining strong customer relationships.

Major responsibilities and duties:
• Responsible for the accurate and timely administration of transactional and operational tasks.
• Respond to requests by gathering and providing information, and referring non-routine calls and inquires to appropriate staff while accurately gauging the severity of the inquiry and escalate appropriately.
• Coordinates the logistical activities related to the delivery of learning interventions, including but not limited to facilities, materials, equipment, and catering.
• Support the creation, duplication, storage, distribution and tracking of all learning materials.
• Open, sort, prioritize, and distribute all department mail and process outgoing mail.
• Support a variety of HR processes and programs including I-9/E-Verify, Employment Verification, Educational Assistance, HR Invoices, and Referral Payments.

Preferred Education & Experience:
• Associates degree or equivalent preferred.
• 1 to 3 years of experience in related field preferred.
• Personable demeanor and strong customer service/ problem solving skills.
• Good written and oral communication.
• Demonstrated ability in planning, time management and process improvement.
• Demonstrates good judgment and maintains confidentiality and privacy (Health Insurance Portability and Accountability Act (HIPAA) of 1996) of all personal, payroll or sensitive data in all interactions.
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment and has an ability to work with a sense of urgency.
• Ability to work varied hours and shifts, including overtime as needed.

Work relationships:
Work closely with internal business partners and external service providers. Interacts frequently with HR Shared Services, Human Resources Department, Payroll, Information Services, Finance, Accounting, Treasury, Tax department, Accounts Payable, Legal, HTR, HRIS, Compensation, and Benefits team to ensure compliance and accuracy of policy and agreements.

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
  • 21 office locations across the U.S.
  • 130+ Customers; corporations and government agencies
  • Employee Oriented Company
  • Challenging Assignments across the U.S.
  • Continuous Professional Development
  • Challenging, Exciting and Professional Atmosphere
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