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New US-Field Technician-2 Job in Urbandale, IA!
Client Position Title: US-Field Technician-2

Position Number: 319076

Location: Urbandale, IA

Desired Skill Set:

Troubleshooting, Testing, Technician, Repairing

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Field Technician
Location: Urbandale, Iowa, 50322
Duration: 8 Months
Pay Rate: $20.50/hr.

Description:

• Provides on-site field support to customers.
• Performs installations, repairs, upgrades and maintenance on hardware and equipment.

Essential Job Functions:

• Provides on-site field support to customers including installation, and servicing and repairing systems and equipment.
• Verifies and approves operational quality of system equipment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance.
• Assists in investigating and resolving complex installations and maintenance matters of significance.
• Instructs customers in the operation and maintenance of systems/equipment.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
• Acts as a liaison with customers on administrative and technical matters for assigned projects.
• Performs analysis and prepares reports on system problem trends and issues.


Basic Qualifications:

• High school diploma or G.E.D.
• Four or more years of field support experience
• Experience working with the company''s hardware, software and equipment products
• Experience working with customer technology and support requirements

Other Qualifications:

• Good interpersonal skills to work with customers and other unit personnel
• Good analytical and problem-solving skills
• Good communication skills
• Good time management and organizational skills
• Ability to resolve hardware and equipment problems
• Willingness to travel

Work Environment:

• Office environment
• May require weekend work
• May require shift work




  
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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