New Technical Training Editor Job in Austin, TX!
Position Title: Technical Training Editor

Position Number: 340670

Location: Austin, TX 78702

Position Type: Temporary

Required Skill Set:

Customer Service, HTML, iOS, MAC OS

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Technical Training Editor
Start: 06/08/2020
End: 06/07/2021
Location: Austin, TX

Our Client’s Training & Development team is looking for an editor to help shape its worldwide tech-support training. You’ll join a world-class team of developers and editors whose goal is to create training that is engaging, clear, concise, and targeted.

You should enjoy playing a supportive, collaborative role on an efficient, fast-paced team. You'll manage multiple projects that have tight deadlines, so you should be diligent, organized, and able to work with minimal direction. Although you'll follow established workflows, you should be flexible and innovative. As you partner with your developers, you'll rely heavily on your critical thinking and problem-solving skills as well as your sense of humor and tact.

· Perform substantive edits on online and classroom training that is delivered to an adult learning audience.
· Edit content to be clear, direct, friendly, concise, and simple.
· Become intimately familiar with Apple style guides and processes, as well as corporate, legal, and departmental editing guidelines.
· Work with your fellow editors and cross-functional teams to create and evolve style guides, internal job aids, and internal training.
· Be a stickler for details while never losing focus on the goals of the content and the organization.
· Collaborate with several different teams and individuals to apply consistent standards and elevate writing quality.
· Analyze your developers' writing trends and give constructive feedback.
· Contribute to the improvement of team processes, checklists, and templates.
· Coach new training developers on the editing process

Key Qualifications Required:
· Communicates clearly, concisely, and diplomatically in oral and written forms
· Expertise in Associated Press or Chicago style (grammar, spelling, syntax, diction, and punctuation)
· Experience editing and writing training content for adult learners
· Able to edit training content to detect and correct issues with structure, comprehension, and mechanics
· Demonstrates exceptional attention to detail
· Able to quickly grasp complex technical conceptsand make them easily understandable
· Proven ability to articulate editing recommendations and collaborate daily with content developers
· Effectively manages multiple projects with tight timelines in a fast-paced environment
· Able to maintain confidentiality around business projects and foster key business relationships
· Able to work independently, be proactive, and build credibility with stakeholders
· Possesses passion for providing a great user experience
· Proficiency with HTML editors and word-processing software

Preferred Qualifications
· Direct experience coaching and collaborating with writers
· Current or previous experience with contact centers
· Experience editing content that will be translated into other languages
· Experience with HTML and CSS
· Experience with instructional design methodologies
· Experience with web-authoring and multimedia tools
· Flexible work schedule during seasonal "crunch times"
· Ability to travel

· BA/BS degree in a related field and 8+ years relevant work experience
· MA/MS degree in a related field and 5+ years relevant work experience

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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