New Field Service Technician Job in Sacramento, CA!
Position Title: Field Service Technician

Position Number: 346178

Location: Sacramento, CA 95827

Position Type: Temporary

Required Skill Set:

Customer Service, Engineering, Implementation, Troubleshooting

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Field Service Technician
Location: Sacramento, CA 95827

The Field Service Representative (FSR) is a critical role within CLIENT Power Solutions line of business that provides engineering and field start-up for electrical power monitoring and control systems (EPMCS). The FSR shall be part of a team whose primary functions are to provide emergency onsite services, onsite warranty services, onsite visits to perform preventive maintenance services and expedited projects requiring quick delivery lead times. Strong customer focus and exemplar problem solving ability are key to the role. Ability to quickly adapt to project circumstances and grasp system complexities during short site visits is essential to the role. Adherence to Electrical Safe Work Practices NFPA 70e is a requirement.
The Field Service Representative is expected to work effectively within a team environment as well as perform independent tasks as required. The FSR shall be accountable for business results and meeting business commitments to others. The FSR shall incorporate an innovative and consistent approach when problem solving and shall show composure and perseverance when working through challenges. The ability to communicate effectively is essential for team work and customer satisfaction. The FSR shall provide operational/maintenance orientation training and documentation to customers for electrical power monitoring and control systems designed and deployed. The FSR must be willing and able to travel to job sites.

Job Task Requirements (Technical):
The FSR should be skilled to perform all or most of the following tasks:
• HMI/SCADA design and troubleshooting experience including basic graphical screen development/modification
• Experience in the field of emergency power generation and distribution, including switchgear control applications and generator control applications
• Working knowledge of- and troubleshooting experience with industry standard communication protocols such as Modbus, Modbus TCP, Bac Net, Profibus
• Onsite implementation and troubleshooting services for power monitoring system software and hardware
• Low and medium voltage switchgear design familiarity and troubleshooting experience

Job Requirements (Non-Technical/Interpersonal):
The FSR must have a proven track record of:
• Providing excellent customer service
• Effective communication (written/oral/reading/listening), ability to keep relevant stakeholders informed and build network of relationships that would aid business development
• Ability to work with sales, solutions and service engineers, and other stakeholders to provide local installation, commissioning, and repair services for integrated power monitoring and control systems
• Ability to manage travel schedules, expense reporting, and documentation for project delivery

Minimum Knowledge and Skill Expectations:
• Strong Technical writing and computer knowledge, fluency with Microsoft Office tools
• Eligible to obtain clearance and/or credentials required by CLIENT and customer, such as driving record, passports, homeland security clearance, criminal background, and credit checks
• Familiarity with Programmable Logic Controllers (PLC)
• Service experience with power monitoring equipment and industrial and critical power applications
• Familiarity with HMI or SCADA configuration of any of the following software packages such as: CLIENT Power Monitoring software, Wonderware, Citect, Iconics, etc.
• Knowledge of electrical distribution systems

Minimum Education and Experience Requirements:
• Two or four year technical degree in the field of electrical system, engineering, computer science, or like discipline
• Minimum 3 years (5 years preferred) experience with electrical distribution systems
• Military experience a plus

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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