New Home Preservation Client Representative Job in Richmond, VA!
Position Title: Home Preservation Client Representative

Position Number: 341076

Location: Richmond, VA 23230

Position Type: Temp to Hire

Required Skill Set:

Customer Service, Loss mitigation, Mortgage

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Start: 6/15/2020
End: 12/31/2020
Positions: 15
Hours: Monday - Friday 8-5pm
Location: Richmond VA 23230

Home Preservation Client Representative

This position will primarily be 100% on the phone. (Inbound and outbound calls)

Primary duties include, but are not limited to, compiling a complete file to submit to underwriting, analyzing housing credit and income information, identifying and recommending options for borrowers, and notifying borrowers of decision, current status, options, and timelines, throughout the process.

Performs a variety of mortgage loan documentation and call duties on moderately complex loans, using comprehensive knowledge of loss mitigation policies and procedures for loan products.

Minimum Requirements: High School Diploma with 2 years

Experience in a direct customer contact service, collections, loan workout or sales environment or related financial services experience OR a Bachelor''s Degree.

Strong follow up and customer service skills as well as computer knowledge including proficiency in Word and Excel.

Demonstrated ability to work in a high pressure environment.

1-2 year recent experience in a loss mitigation/origination processing/default

Must be eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
  • Founded in 1993
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  • 130+ Customers; corporations and government agencies
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