New Operations Assistant Job in Mentor, OH!
Position Title: Operations Assistant

Position Number: 346168

Location: Mentor, OH 44060

Position Type: Temporary

Required Skill Set:

Customer Service, Data Entry, Safety

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Operations Assistant
Duration: ASAP - 1/21/2021
Location: Mentor, OH 44060
Pay Rate: $11.25


Provides support to the plasma collection center, under the general direction of the Plasma Center Manager. Primarily provides customer service, cleaning, and safety duties. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

• Greets and ensures social distancing expectations for all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills
• Health and Safety Services and Monitoring
? Taking Temperatures of donors and contractors with I/R or oral thermometer
? Verifying appointment times
? Provides decontamination and sanitization services (hourly)
? Monitor and enforce safety protocols as necessary
? Reconfiguration specialist – ensuring social distancing within center, layout, crowd and line control during all hours, and critical line focus during peak hours
? Re-stock already retrieved supplies into bins, for production employees
? Remove trash and/or cardboard to provided dumpsters
? Periodically remove trash from parking lot
? Periodically clean sink/floor in donor restrooms
• May include Customer Experience functions related to donors and staff such as:
o Donor Appointments
? Assisting donors with future appointments
? Ensuring repeat donors scan in electronic system
? Creating or pulling donor record files
? Verifying prior donations
? Requesting identification for new donors
? Notifying the appropriate personnel that visitor/donor has arrived
? Contact donors to remind them of physical appointments
? Maintain orderly filing system, purging records as needed

• Incumbent should have strong interpersonal skills and be an excellent communicator who can successfully interact with visitors and customers.
• Ability to perform basic functions on a computer; ability to type.
• Must be able to prioritize work and handle multiple tasks simultaneously
• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.

Essential: High School Diploma or equivalent required
Desired: Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus
      #CBRose#

     
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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