New Patient Access Representative Job in Saint Louis, MO!
Position Title: Patient Access Representative

Position Number: 343294

Location: Saint Louis, MO 63131

Position Type: Temporary

Required Skill Set:

Authorization, Customer Service, Data Entry, Healthcare, Insurance, Medical Terminology, MS Office 2003

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Patient Access Representative
Location: St. Louis, MO 63131
Start Date: 08/03/2020
End Date: 01/02/2021
Shift Details: Monday through Friday 3 pm -11:30 pm with rotating weekends overnight from 11:00 to 7:30 a.m.

Job Summary:
The Patient Access Representative is often the first point of contact for our patients and therefore must represent with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any facility. This position will require a high level of emotional intelligence and ability to make a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.

Responsibilities:
Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them.
Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI.
The responsibilities of this position include hospital registration and scheduling within multiple systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records.
Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.

Qualifications
High School Diploma or GED
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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