New IT Production Technician Job in Memphis, TN!
Position Title: IT Production Technician

Position Number: 342961

Location: Memphis, TN 37501

Position Type: Temporary

Required Skill Set:

Analytical Skills, Database, Negotiation, Production Support, UNIX

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: IT Production Technician
Location: Memphis, Tennessee
Duration: 6 Months

• To ensure timely scheduling, production and distribution of claims management system reports, interfaces, and customized spreadsheets or databases for clients; and to provide customer support for recipients of bank, claim and carrier interfaces.

• Reviews integrity reports for central and local claims management systems; researches and corrects imbalance situations.
• Reconciles client reporting packages; corrects data within a claims management system as needed.
• Researches and resolves report or data discrepancies reported by clients or local offices.
• Monitors the national extract upload process for a centralized claims management system; reports discrepancies.
• Extracts information for centralized and/or local claims management system; produces hoc reports/spreadsheets for colleagues and clients.
• Converts claim data from one office to another.
• Changes organizational structure of a group of claims.
• Processes and submits reports, interfaces and spreadsheets to appropriate parties.
• Adheres to the goal of delivering an maintaining the highest quality of customer service to our clients.

• Performs other duties as assigned.
• Supports the organization''s quality program(s).

• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

• Bachelor''s degree from an accredited college or university preferred. Associate degree in a computer field from an accredited college or university preferred.

• Four (4) years of related experience or equivalent combination of education and experience required to include three (3) years spreadsheet, report writing, and database experience and one (1) year customer service experience in claims management or insurance environment. UNIX operating systems experience preferred.

Required Skills:
• Job scheduling
• Secure file transfer protocol
• Database
• Unix
• Report writing

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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About Rose
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