New UX Researcher Job in Cincinnati, OH!
Position Title: UX Researcher

Position Number: 346327

Location: Cincinnati, OH 45202

Position Type: Long Term Contract

Required Skill Set:

Research, Usability Testing, UX DESIGN

Position Description:

**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: UX Researcher
Requirement Number: 333
Start Date: ASAP
End Date: 7/3/2021
Location: Cincinnati, OH 45202 Will start remote due to COVID-19, then transition on site.


Our client is currently hiring a User Experience (UX) Researcher that will be part of the Corporate Payment Treasury Solutions team that will be supporting the simplification of a customer servicing experience. The UX Researcher will conduct and deliver UX design research work that meets or exceeds the stated business goals and which is clearly and objectively measured and reported to prove our return on design investment. Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners. Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics, delivery PMO, Information Technology and other teams to strengthen relationships and understand the business while delivering solid research. Derives measurable objectives against which UX research work will be evaluated for success.

Conducts and delivers user experience (UX) design research work that meets or exceeds the stated business goals and which is clearly and objectively measured and reported to prove our return on design investment. Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners. Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics, delivery PMO, Information Technology and other teams to strengthen relationships and understand the business while delivering solid research. Derives measurable objectives against which UX research work will be evaluated for success.


Preferred Skills/Experience
-Bachelor''s degree in a related field such as human factors, anthropology, cognitive psychology or human computer interaction
-2-5 years’ experience leading and conducting user research studies, including usability tests, concept tests, ethnography, co-creation sessions
-Expertise in both qualitative and quantitative research methods and a strong understanding of when/how to apply them
-Experience working in a cross-channel environment, including desktop/laptop, mobile, devices, and brick-and-mortar experiences
-Strong knowledge of UX best practices, including website information architecture, interactive design principles, usability, service design, and online marketing and business needs.
-Strong attention to detail
-Strong presentation skills
-Empathetic, human-centric approach to analysis
-Ability to problem-solve and work independently
-Advanced knowledge of quantitative analysis and statistical concepts
-Expert in Microsoft Office, Excel and PowerPoint
-Maintains professional knowledge and experience
-Experience with remote user testing platforms
-Experience with designing for accessibility
-Experience with service design approaches
-Experience working in agile and waterfall environments
-Experience with responsive design
-Ability to create lo-fi prototypes
-Ability to develop moderator guides
-Familiarity with digital development process
-Experience leading others
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)
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